State Forty Eight Home Comfort
CSR Call List

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State Forty Eight Home Comfort · CSR Call List

$59 Tune-Up Rehash

Service and repair customers we haven't been out to in 6+ months, ranked by value. No install customers, no current maintenance members, no businesses or family.

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$59Per system · one-time visit

The offer: $59 tune-up special

$59 per systemOne-time visit, no membershipCatches small problems before a breakdownBook it on the call
Open"Hi {first name}, this is ___ with State 48 Home Comfort. We were out to your home back in {month} for {last job}. Just checking in, how's everything running?"
Bridge"We're reaching out to our past customers. We're running a $59 tune-up special right now: $59 per system, one-time visit. We check everything over so small problems don't turn into a breakdown."
Why now
Close"I can get that on the schedule right now. Mornings or afternoons better?"
Objection: I already have another company's maintenance plan"No problem. If you're already paying for another company's plan, we'll credit what you've paid toward a future repair with us, so you're not out that money."

Needs RP1 tag

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Do not call / wrong number (0): permanently off the list
CustomerMarkedBy
Admin: sync RP1 campaign CSV

Export the campaign from RP1 (First Name, Last Name, Email, Phone, Street, City, State, Postal Code, Tags, DNC) and upload it here. Or, from a checkout of this repo: TEAM_PIN=… node scripts/import-rp1.mjs --file export.csv --url https://s48-callist.vercel.app. Rows with DNC = Yes are skipped and never reactivated. Contacts tagged Upset Customer, Club Membership, Commercial, No Review, Call List Booked, or Call List DNC are not treated as active.

Removed from this list (0): check my calls
CustomerWhy removedLast visit

Outcomes, callbacks and notes are saved on the server and shared with everyone signed in. Score = lifetime spend + repeat jobs + how recently we were out + whether the last visit was a repair. Customers with no phone number are left off this list. Contacts in an active RP1 campaign are badged and called last, because a text may already be going out.

State Forty Eight Home Comfort · Phoenix, AZ · 602-517-5903 · ROC CR332214
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